Series Eight
12 Case Studies
A Series Eight Case Study
Series Eight was engaged by Dr Few, a premium skincare brand founded by a pioneering plastic surgeon, to elevate its direct-to-consumer Shopify store. The challenge was that the existing site relied too heavily on typical e-commerce patterns, which undermined trust for its clinically credible, professional-grade products and failed to adequately justify their premium price point.
The solution implemented by Series Eight was a trust-first, CRO-led approach that treated the website like an extension of a dermatologist consultation. This involved redesigning the user journey for clarity and confidence, introducing new educational content and social proof, and creating a suite of elevated visual assets. As a result, Dr Few saw a 29% increase in conversion rate, a 70% increase in sales, and a 53% increase in average order value just one month after launch.