Case Study: Pembina Pipeline Corporation strengthens operational risk management with Serenity

How organizations in high-hazard industries are using Serenity to overcome challenges, reduce risk, and achieve measurable results

Pembina Pipeline Corporation, a leading North American energy transportation and midstream service provider, faced the challenge of managing a vast portfolio of risk actions across its complex operations. They required a more unified system to track Process Hazard Analysis actions and Operational Risk Registers to improve visibility, governance, and transparency, all in support of their deep safety culture. To address this, Pembina partnered with Serenity to leverage its Operational Risk Management solution.

Serenity worked closely with Pembina to implement a tailored, enterprise-wide solution that provided centralized oversight and real-time analytics for risk management. The results were transformative, moving Pembina from scattered spreadsheets to a unified, data-driven approach. The Serenity implementation streamlined communication across teams, provided real-time insight into risk status, and enabled faster, more informed decisions to strengthen the company's safety outcomes.

Pembina Pipeline Corporation

Kristen Vaccher

Senior Process Safety Engineer