Case Study: RSF Social Finance improves user adoption and task management with Serenic Navigator

Serenic® Navigator Gives Users Intuitive System Navigation and Task Management Tools

RSF Social Finance, a nonprofit organization providing investing, lending, and giving services, sought to improve its system navigation and task management for its users. To address this challenge, they turned to Serenic Software and its product, Serenic Navigator, which was built on the Microsoft Dynamics NAV platform.

Serenic Software implemented a new Role-Tailored User Interface featuring customizable Role Centers, which provided employees with intuitive, job-specific dashboards and real-time access to critical tasks and data. This solution from Serenic led to faster user adoption, increased efficiency in daily operations, and significant time savings, as employees could more easily prioritize their work and access the information they needed without extensive training.

RSF Social Finance

Rebecca Newton

Manager of Systems And Operation