Case Study: WMS Gaming achieves 244 person‑day savings and real-time portfolio control with Serena Software's Mariner

WMS Gaming Beats The Odds With Serena Software

WMS Gaming, a leading slot-machine supplier with a rapidly growing portfolio of software and hardware projects, was struggling to manage 100–150 concurrent initiatives using spreadsheets. The company lacked project ROI visibility, process enforcement, version control and the ability to prioritize work or perform root‑cause analysis on schedule slippage, making it hard to ensure resources were applied to the most profitable projects.

WMS deployed Serena Mariner, customizing it to automate existing processes and provide role‑based, real‑time reporting across the enterprise in a three‑month rollout. The platform reduced a single reporting process from 244 person‑days per year to nearly instantaneous, improved milestone tracking and version control, expanded visibility for distributed teams, and created a single place to evaluate ROI and plan resources—paving the way for future integrations with financials and timesheets.

WMS Gaming