Case Study: Kutxa‑Vital‑Banco Madrid (Kutxa) achieves streamlined software change and release management with Serena Software

Kutxa-Vital Banco Madrid Orchestrates Their Software Configurations With Serena

Kutxa‑Vital‑Banco Madrid is the IT organization serving three Spanish financial institutions (savings, loans and private banking). They needed a standardized, auditable Software Configuration Management approach to control application development across heterogeneous environments—mainframe, VisualBasic, J2EE and distributed systems—and to enforce consistent processes from business demand through development, testing and production while automating rollouts and quality checks.

Serena Software implemented an orchestrated solution using Dimensions CM, ChangeMan ZMF and SBM to define workflows, automate environment synchronization and control releases. Starting with CRM and expanding to electronic banking and other apps, the implementation delivered end‑to‑end process automation, full audit/tracking, faster, automated transitions to production, improved release and quality control across platforms, and plans to manage 40+ applications.

Kutxa