Serena Software
29 Case Studies
A Serena Software Case Study
Baltimore Aircoil, a global manufacturer of heat-transfer and ice-storage products, needed a better way to meet its parent company's Sarbanes-Oxley (SOX) requirements. The IT team struggled to gather and present exhaustive data on operations, incident and change management, and employee provisioning, making audits slow and cumbersome.
The company implemented Serena Mashup Composer (Business Mashups) as a flexible, workflow-based system to automate change approvals, track provisioning, and centralize reporting. The solution cut SOX IT audit preparation from three days to two hours, improved visibility and compliance, reduced risk, and freed IT to focus on strategic work.