Case Study: Topsort reduces billing errors and month-end workload with Sequence

Why Topsort replaced Chargebee with Sequence

Topsort, an advertising infrastructure platform, faced significant challenges with its complex, usage-based billing for B2B contracts. Their previous solution, Chargebee, was not designed to handle their specific setup involving tiered pricing, minimums, and milestones, leading to manual work, errors, and revenue leakage. This required extensive time from both the finance and engineering teams each month.

By implementing Sequence's billing platform, Topsort automated its invoicing process. Sequence provided a flexible pricing engine and a powerful API to handle their custom contracts, and a dedicated team migrated them from Chargebee in under four weeks. The results included a 67% reduction in engineering time spent on billing, a 15% reduction in revenue leakage, and the finance team saving four days per month on the month-end close.

Topsort

Francisco Larrain

CTO / Co-Founder