Case Study: Inkeep scales billing and revenue operations with Sequence

Why Inkeep chose Sequence to scale their billing and revenue workflow

Inkeep, a provider of conversational AI agents for enterprise teams, faced significant challenges in scaling its billing and revenue operations. The company struggled with revenue leakage caused by a fragmented system of five disconnected tools for invoicing and lacked a scalable process ahead of a major product launch. They needed a revenue automation platform that could handle complex requirements like price ramping for pilot-to-paid transitions without a lengthy implementation.

Sequence provided Inkeep with an automated billing and quote-to-cash solution. The implementation unified their invoicing and automated pilot-to-paid transitions with custom billing phases. This resulted in a 91% reduction in monthly billing time and allowed deals to close 20% faster. Critically, Sequence was implemented in under two weeks, providing a scalable foundation for growth without the heavy configuration required by other platforms.

Inkeep

Jonathan Smith

Head of Business Operations