Case Study: Arch boosts revenue capture and cuts invoicing time with Sequence

Why Arch migrated from Stripe Billing to Sequence

Arch, a digital platform for tracking private market investments, faced significant challenges with its previous billing provider, Stripe Billing. The company needed a solution that could handle complex, seat-based pricing with daily tracking for instant upgrades and support for multiple payment methods. Their goal was to find an all-in-one CPQ and billing platform to unify their sales and finance teams.

Sequence provided the comprehensive solution Arch required. The vendor's API allowed for daily seat balance updates, capturing $200k in previously lost revenue within the first three months. The implementation also led to an 80% reduction in quarterly invoicing time and eliminated the 2.7% payment processing fees from their COGS. Sequence’s platform unified the quoting, e-signature, and billing workflows for the entire company.

Arch

Billy Motherway

Revenue Operations Manager