Case Study: Duffel automates multi-currency billing and usage pricing with Sequence

How Duffel bills 150+ customers in 20 currencies with 1 Finance operator

Duffel, a technology company providing an API for travel services, faced significant challenges in billing its diverse global customer base. Their complex, usage-based pricing models and multi-currency transactions resulted in manual, time-consuming workflows. They partnered with Sequence to automate their quote-to-revenue process and find a scalable billing solution.

Sequence provided the infrastructure to automate high-volume usage calculations and handle billing in over 20 currencies. This implementation saved Duffel's finance team 75% of the time previously spent on monthly billing runs, reducing the process from 8 hours to just 2 hours, all while managed by a single finance operator.

Duffel

Mark

Product Manager