Case Study: Georgetown University’s McDonough School of Business achieves reliable, under-8-hour backups and a 90% reduction in backup-related effort with SEP Software

Georgetown University's McDonough School of Business - Customer Case Study

Georgetown University’s McDonough School of Business faced three years of unreliable, costly backup software that frequently failed overnight, required custom patches, and could not support their EMC DL3D1500 disk library. Seeking a replacement, the school turned to SEP Software and evaluated SEP software as an alternative to their unstable prior solution.

SEP Software’s engineers helped install SEP software and had critical application backups running in under two hours; full backups now complete in less than eight hours versus previously taking a whole weekend. SEP diagnosed a SAN switch configuration issue, enabled use of the 100‑slot ADIC tape library, and reduced time spent on backup‑related issues by 90%, while the SEP acquisition cost was reported as less than the former vendor’s annual maintenance fee.

Georgetown University’s McDonough School of Business

John Carpenter

IT Director