Case Study: City of Thousand Oaks achieves 235% faster full backups and reduced tape use with SEP Software (SEP sesam)

City of Thousand Oaks - Customer Case Study

The City of Thousand Oaks was struggling with long, disruptive backup windows: full tape backups of about 1.7 TB took 36 hours and incremental jobs often ran into the morning, so backups were limited to weekends and critical system files were being excluded. After failed upgrade attempts with their previous vendor and a need for Novell NetWare/OES2 compatibility, they chose SEP Software and its SEP sesam backup solution.

SEP Software implemented SEP sesam across the primary data center and remote Novell servers, delivering dramatic performance and operational improvements: full nightly backups of 1.8 TB now complete in 8.5 hours (a reported 235% reduction in time), fewer tapes and offsite cases are needed, previously excluded system files are now backed up, and the city is expanding the deployment to additional remote locations — with SEP Software providing responsive installation and ongoing support.

City of Thousand Oaks

Dustin Hurshman

Network Engineer