Case Study: VPN provider Buffered reduces chargebacks by 91% with SEON

VPN Provider Buffered Reduces Chargebacks by 91% With SEON

Buffered, a VPN provider delivering private, safe and fair internet access, was seeing chargeback fraud eat into margins and threaten its business. After trying several systems, Buffered selected SEON and integrated SEON’s machine-learning fraud-prevention platform via its APIs to screen high-risk users and stop chargebacks at the source.

SEON’s solution cut Buffered’s chargeback rate by 91% within 30 days, reduced manual review queries, and increased fraud catch rates, with further accuracy gains as the ML system tuned over six months. The fast, seamless API integration from SEON saved time and allowed Buffered to refocus on growth and maintaining a sustainable business.

Buffered

Gergely Kalman

Chief Executive Officer