Case Study: Soft2Bet achieves 40% reduction in risk ops with SEON

Soft2Bet Automates Risk Reviews, Freeing Up 40% of Their Resources

Soft2Bet, an iGaming software provider for sports betting platforms and online casinos, was dealing with rapid growth that put heavy pressure on its risk and fraud teams. The company faced bonus abuse, stolen IDs, fraudulent deposits, and high chargeback rates, creating significant manual review work and operational inefficiencies. To address this, Soft2Bet turned to SEON’s fraud prevention and AML compliance platform.

SEON was integrated into Soft2Bet’s risk workflows to automate fraud checks at registration, login, and deposit stages using risk scoring, digital footprinting, device intelligence, and payment fraud detection. The result was a 40% reduction in manual queries, 20% faster manual reviews, and improved fraud detection across the customer journey. SEON helped Soft2Bet reduce bonus abuse, fraudulent signups, and chargebacks while improving the experience for legitimate players.

Soft2Bet

Vladislav Notevskyi

Head of KYC