Case Study: Leading Dating App blocks 205,000 fraud attempts with SEON

Rewriting the Rules of Fraud Prevention for a Rule-Breaking Dating App

Leading Dating App, a pioneering and privacy-focused dating technology platform, needed a better way to stop fraud without adding friction for legitimate users. Its manual processes and rigid tools were struggling with synthetic identity fraud, event-based fraud spikes, and multi-account abuse, while still protecting user privacy and supporting an inclusive user experience.

The company implemented SEON’s flexible fraud prevention solution along with Managed Risk Services to tailor risk rules, monitor activity in real time, and refine its fraud strategy. With SEON, the platform blocked more than 205,000 fraudulent accounts in just two months, achieved 99.42% fraud detection accuracy, kept false positives to only 0.26%, and reduced the operational burden on its fraud team.