Case Study: Mokka (leading BNPL fintech in Russia & Eastern Europe) achieves over 65% fraud reduction and 6% KYC cost savings with SEON (fraud‑prevention platform)

Mokka Dropped Their Fraud Rates by Over 65%

Mokka, the leading BNPL fintech in Russia and Eastern Europe, prides itself on a frictionless, under‑2‑minute registration experience. After expanding into Poland they encountered a wave of stolen IDs: applicants with good credit who disappeared when contacted. Existing anti‑fraud tools couldn’t stop these “ghost” customers, so Mokka implemented SEON as an extra security layer, using SEON’s device fingerprinting metadata and checks to see whether emails and phone numbers were previously registered.

With SEON integrated into Mokka’s scorecard, the team immediately cut about 6% of costs on automated KYC checks. Within two months they saw up to three times fewer defaulting customers in new regions such as Romania and across Europe, and after four months fraud rates dropped by over 65%, delivering measurable improvements to Mokka’s fraud prevention and operational costs.

Mokka

Sergey Bogdanov

Chief Risk Officer