Case Study: Workplace Benefits Platform reduces account takeovers with SEON

How an Innovative FinTech Stopped ATOs Without Adding Friction

Workplace Benefits Platform, a FinTech that helps retail, healthcare, and hospitality employees manage earnings and financial wellness, was facing a surge in account takeovers as it scaled rapidly. Its existing fraud controls relied on basic triggers like new-device detection and 2FA prompts, which fraudsters were able to bypass through social engineering, leading to overwhelming ATO incidents and heavy manual review workloads.

By partnering with SEON and using its fraud prevention platform, adaptive device intelligence, and no-code rule engine, Workplace Benefits Platform improved real-time ATO detection without adding friction for genuine users. SEON helped the company reduce fraudulent login attempts, automate fraud prevention, shorten manual review times, and free analysts to focus on higher-value work, while protecting users at scale with a smoother experience.