Case Study: Global Restaurant Brand Achieves Faster Fraud Prevention ROI with SEON

How a Global Restaurant Brand Saw Fraud Prevention ROI in Just Six Weeks

Global Restaurant Brand, a top-ranked fast-casual restaurant chain operating thousands of locations across North America, Europe, and the Middle East, faced rising digital fraud as online and mobile orders grew. Criminals were exploiting the platform with stolen cards, card testing, and promo abuse, creating chargeback risk, wasted marketing spend, and pressure on operations. To address this, the brand turned to SEON’s fraud prevention platform.

SEON implemented real-time fraud detection using device profiling, behavioral analysis, account linking, and dynamic risk scoring, integrated through simple APIs. After a 30-day rollout and tuning with historical data, Global Restaurant Brand reduced fraudulent transactions by 40% in the first month, eliminated promo code abuse, and saw a significant decline in chargebacks. The company achieved ROI in just six weeks while freeing internal teams to focus on higher-value work.