Case Study: CryptoCoin cuts weekly chargebacks from $40K to $0 with SEON

Crypto API Reduces Weekly Chargebacks From $40K to $0 Thanks to SEON

CryptoCoin, a FIAT<>crypto API provider, faced severe fraud losses early in its launch—racking up $40K in chargebacks in the first two weeks—while struggling to detect fraudulent card transactions, multi-accounting and bonus abuse. To stop the bleeding and scale onboarding, CryptoCoin turned to SEON and its anti-fraud platform, using SEON’s Fraud API and dashboard to automate prescoring alongside their existing KYC and manual checks.

SEON was integrated into CryptoCoin’s automated AI prescoring system with custom rule sets and an easy-to-use GUI, supported by SEON’s team. The result: chargebacks dropped to $0 after 12 months, manual review time fell from 15 minutes to 1 minute, and onboarding conversion for legitimate users improved—allowing CryptoCoin to scale while keeping ROI under control.

CryptoCoin

Sergiu Draganus

Chief Executive Officer