Case Study: Carbon Automates 95% of Fraud Checks with SEON

Carbon leverages SEONs custom rules to automate 95%+ of their fraud checks and save 75% of time

Carbon, a digital banking provider founded in 2012, needed a better way to prevent fraud as it expanded its services to more than 1.8 million customers. The company was struggling with manual credit risk scoring, long review times, onboarding friction, and limited visibility into new customers, making fraud prevention difficult without slowing down genuine users.

To solve this, Carbon partnered with SEON and implemented a highly customizable fraud prevention setup using over 200 custom rules, along with digital footprinting, device intelligence, and IP verification. With SEON, Carbon automated 95% of fraud checks, cut manual review time by 75%, and reduced fraud checks from 20 minutes to 5 minutes, while also improving its ability to blacklist threats from one per minute to dozens per minute.

Carbon

Cecilia López

Head of Decisioning