Case Study: Zed reduces crashes and unifies cross-platform debugging with Sentry

Zed cuts crash rate from 0.5% to 0.1% with Sentry

Zed, a developer of a collaborative text editor and IDE, faced a significant challenge in debugging and monitoring crashes as it expanded its application from macOS to Linux and Windows. Its hand-rolled crash reporting systems became overwhelmed, flooding Slack channels with ungrouped errors and making it impossible to distinguish between one widespread bug or many individual issues. This lack of a unified view across platforms hindered its ability to efficiently identify and resolve problems.

By implementing Sentry, Zed consolidated its debugging into a single pipeline with first-class Rust support and powerful error grouping. The solution provided a clear view of crashes across all platforms, enabling the team to quickly identify, prioritize, and triage issues. Using Sentry, Zed achieved an 80% decrease in its crash rate, from 0.5% to 0.1%, and replaced three partial homegrown solutions with one streamlined path for crash reporting on macOS, Linux, and Windows.

Zed