Case Study: Tonal achieves platform stability and faster issue resolution with Sentry

How Tonal Sets the Bar for Platform Stability with Custom Alerts & Detailed Context

Tonal, a leading digital strength training company, needed to keep its mobile and hardware-supported platform highly stable while maintaining a strict release cadence across Android, iOS, and Flutter-based apps. Its engineering team used Sentry to prioritize issues with customer impact, add context to errors, and quickly reproduce bugs across staging and production.

Sentry implemented custom alerts, Slack notifications, breadcrumbs, debug symbol uploads, inbound filters, and release health monitoring to give Tonal detailed debugging context and better control over noisy or duplicate events. The result was faster root-cause analysis, critical issues often fixed within 48 hours, and a more reliable user experience that helped Tonal avoid shipping problems to production.

Tonal

Max Lapides

Sr. Manager of Mobile Software Engineering