Case Study: Faros AI speeds up incident resolution with Sentry

How Faros AI sped up incident resolution by monitoring client-side performance with Sentry, from page load speeds to app response times

Faros, an engineering intelligence platform, needed better visibility into client-side performance and faster incident response as its multi-tenant SaaS application grew. The team wanted to track page load speeds, app response times, and real user experience without relying on time-consuming manual log and trace analysis.

Using Sentry Performance, Faros instrumented its frontend and Metabase UI to monitor end-user page loads, navigation times, and transaction-level details by tenant and user. With Sentry, Faros improved customer-facing quality of service, streamlined incident management, and cut time spent on manual debugging; in one recent alert, Sentry helped the team quickly identify the affected transactions and customers, reproduce the issue, and apply fixes before broader impact.

Faros

Oleg Gusak

Lead Engineer