Case Study: Golden State Warriors catch and fix issues before game time with Sentry

Golden State Warriors catches issues before games with Sentry across 21 projects

The Golden State Warriors faced the challenge of ensuring their digital fan experiences, such as mobile ordering and payment systems, were flawless before the hard deadlines of live events at Chase Center. Their software team needed a way to proactively catch and fix issues before 18,000+ fans arrived, as any failure resulted in immediate lost revenue and a negative fan experience. To solve this, they implemented Sentry for full-ecosystem error monitoring.

By using Sentry across their entire stack, the team gained real-time visibility into production issues, allowing them to deploy fixes before arena doors opened. The product management team also adopted Sentry's Seer Agent to understand their codebase and scope new features. This shifted their process from being reactive to user complaints to proactively catching bugs, ultimately improving reliability across their entire portfolio of digital properties and safeguarding the fan experience.

Golden State Warriors