Case Study: Factory achieves autonomous debugging at scale with Sentry

Factory processes 500M events per month with Sentry for autonomous debugging

Factory, an enterprise platform for autonomous software engineering, faced unique reliability challenges in running its AI agent-native development platform. Its AI agents, called Droids, needed to understand the full production context of failures to autonomously handle issues. The company required a cross-platform observability solution to capture errors across every customer touchpoint and provide detailed context for its Droids.

Sentry provided its error monitoring solution with broad SDK coverage, APIs, an MCP server, and a CLI. This integration allowed Factory's Droids to autonomously access errors, pull issue details, and generate fixes, often opening pull requests without human intervention. By processing over 500 million events per month across 8 projects, Sentry empowered Factory to achieve rapid issue resolution, such as remediating a production database error within minutes, and provided the confidence to scale its autonomous systems.