Case Study: Disney+ achieves better error logging and tooling with Sentry

Error Logging and Tooling for Disney+

Disney+ needed a centralized way to track errors across a wide range of devices, languages, and ecosystems as it launched frequently around the world. The team evaluated options and found that Sentry met their requirements better than other managed services, with the Sentry OSS version and portal helping them test centralized error logging and integration across platforms.

Sentry was then used to power error monitoring with custom SDK work where needed, capturing crashes, unexpected API responses, app-state issues, breadcrumbs, tags, and stack traces. According to the case study, Sentry’s tooling helped Disney+ improve visibility into issues, support higher-quality releases, and maintain service for tens of millions of global subscribers, while also enabling alerting and investigation through dashboards and queries.

Disney+