Case Study: Delivery Hero achieves faster mobile error detection and 99.95% crash-free sessions with Sentry

Delivery Hero cuts MTTD to 2 hours and keeps 99.95% crash-free sessions with Sentry

Delivery Hero, a global food delivery platform, faced challenges with fragmented alerting and inefficient error triage across its mobile engineering teams. Their previous monitoring tool lacked effective issue grouping and customizable alerts, creating noise and slowing down the debugging process. This inefficiency delayed fixes for critical app issues affecting millions of users.

By implementing Sentry's error monitoring and Release Health solutions, Delivery Hero gained granular control over alerts and issue routing. Sentry provided visibility into release metrics and performance across their multiple apps. The results included reducing mean time to detection for errors from days to just two hours and maintaining a 99.95% crash-free session rate across their iOS and Android platforms.

Delivery Hero