Case Study: Northern Virginia Association of REALTORS® achieves faster support and easier mobile lockbox access with SentriLock

Northern Virginia Association of Realtors® answers support calls within seconds with SentriLock

The Northern Virginia Association of Realtors faced challenges with its previous lockbox provider, including inconsistent customer support and technical issues. Seeking a new solution, the association selected SentriLock for its lockbox service to improve member support and reliability.

SentriLock implemented its system, which provided multiple access methods including a mobile app. The solution resulted in dramatically improved support, with customer service calls being answered within seconds. This combination of responsive support and intuitive technology significantly improved the daily experience for both the association's staff and its members.

Northern Virginia Association of Realtors®