Case Study: Biznus Payroll achieves seamless home-working and automated payroll & furlough workflows with Senta

Senta as the heart of a home-working strategy

Biznus Payroll, a long-established payroll bureau, faced major disruption when Covid-19 hit and the Coronavirus Job Retention (furlough) Scheme created complex, fast-changing payroll rules. Having outgrown spreadsheets, Biznus Payroll needed a payroll-specific practice management solution to manage new furlough calculations, retain accuracy, and support a sudden shift to home-working — so they turned to Senta.

Senta was configured and their client data migrated at the start of 2020, allowing Biznus Payroll to manage tailored workflows, task checklists for payrolls, pensions and furloughs, and automated client communications and reminders. By using Senta, the bureau maintained service through lockdown with minimal disruption, enabled staff to work from home, reduced the risk of missed tasks or misinterpreting guidance, and reclaimed time through automation — effectively keeping payrolls running for long-standing clients.

Biznus Payroll

Hayley Whitten

Founder