Case Study: Count On You achieves a paperless practice and streamlined, automated workflows with Senta

Count On You - Customer Case Study

Count On You, founded by Lynsay Bennett, needed a better way to manage deadlines, client onboarding and internal workflows while moving to a paperless, remote-friendly model. To solve these challenges the firm adopted Senta, customizing the platform to support payroll, VAT and day-to-day processes and to help address undercharging and visibility of financials.

Using Senta, Count On You built automated onboarding and VAT workflows (including automated emails at one week and 30 days), streamlined internal processes, and completed a paperless transition. Senta’s reporting gave the firm at-a-glance visibility of annual turnover, supported fee adjustments to correct undercharging, reduced the risk of missed deadlines, and enabled flexible, remote working for the team.

Count On You

Lynsay Bennett

Founder