Case Study: CMIS Group improves mortgage services efficiency with Sensus Process Management

How CMIS Group is making its mortgage services Lean

CMIS Group, a service provider in the Dutch and German mortgage markets, sought to become a Lean organization. This required a cultural shift and a tool to support process optimization. They selected the BPM Online software from Sensus Process Management to help them achieve this ambition.

By implementing Sensus Process Management's solution, CMIS Group mapped 90% of its processes, fostering widespread employee engagement. The results far exceeded their initial goals, with time savings of 20% achieved for most processes and an impressive 60% time saving for their Notary Services. The vendor, Sensus Process Management, provided essential training and guidance, enabling the customer to successfully run the project themselves.

CMIS Group

Peter Ros

Business Process Improvement Director