Case Study: an integrated payer-provider achieves lower readmissions with Sensely's mobile CHF check-in app

Integrated Payer Provider Company - Customer Case Study

An integrated payer/provider company sought to intervene more timely with its Chronic Heart Failure (CHF) patients to reduce the significant costs and potentially preventable hospital readmissions associated with the condition. They partnered with Sensely to evaluate the appeal of a mobile app using innovative avatar-based technology for patient home monitoring.

Sensely provided a mobile app integrated with remote monitoring capabilities, featuring an avatar named "Molly" that guided patients through daily check-ins to record weight and blood pressure. The solution included a clinician dashboard for monitoring patient data and alerts. The trial with 72 patients resulted in a 94% daily check-in success rate, a 75% decrease in 30-day readmission rates, and a 66% reduction in patient monitoring costs, leading to a regional rollout of the Sensely program.