Case Study: DAO Verona launches Italy’s first AI-driven autonomous supermarket with Sensei

DAO Verona opens Italy’s first autonomous supermarket with Sensei, cutting checkout time to 50 sec

DAO Verona, a supermarket chain in Italy, sought to enhance the customer experience and eliminate the operational challenges of traditional checkout lines, particularly in its high-traffic store in Verona's historic city center. Partnering with Sensei, the company implemented an autonomous store solution powered by AI and computer vision technology to create a frictionless shopping environment.

Sensei's solution used a combination of sensors and AI to identify products selected by shoppers, generating a real-time virtual basket and completely removing the need for checkout counters. This allowed customers to simply grab items and leave, paying seamlessly with a bank card or mobile app. The implementation resulted in an average checkout time of just 50 seconds and introduced features like group shopping baskets and real-time receipt previews, significantly improving convenience and operational efficiency for the store.

DAO Verona