Case Study: DAO Trento achieves seamless checkout-free shopping with Sensei

DAO Trento launches checkout-free shopping in 41 sec with Sensei

DAO Trento, a cooperative operating under the Conad brand, sought to enhance its customer experience by embracing retail innovation. Partnering with vendor Sensei, the goal was to implement a cutting-edge, frictionless shopping solution for a new store in the city center.

Sensei implemented its autonomous store solution featuring real-time basket technology, which allows customers to see their purchases update instantly as they shop, eliminating checkout lines. This resulted in a seamless experience with an average checkout time of just 41 seconds. The successful opening in Trento marked the second such collaboration for DAO and Sensei, demonstrating the synergy between the two companies and empowering DAO's internal team to modernize Italian retail.

DAO Trento