Case Study: PrideStaff boosts recruiter productivity and candidate experience with Sense HQ

How PrideStaff built an award-winning brand and talent experience

PrideStaff, a large staffing firm with 80+ franchise offices across North America, has long prioritized candidate-centric experiences and needed a scalable way to stay highly responsive and personalized across its network. As the company grew, it wanted technology that could support its brand promise, improve recruiter productivity, and keep communication consistent and engaging for candidates and contractors.

Sense HQ provided PrideStaff with its talent engagement platform, including automation, surveys, check-ins, and two-way SMS messaging. With Sense HQ, PrideStaff increased fill rates by 3x, saved 3,000 recruiter hours, achieved a 4.6/5 candidate satisfaction rating, and made recruiters 30% more productive, equivalent to the work of 21 FTEs per year, while also driving over 38K redeployments in a year.

Pridestaff

Tammi Heaton

Co-Chief Executive Officer