Case Study: Home Health and Hospice Provider improves recruiting metrics with Sense HQ

Home health and hospice provider dramatically improves core recruiting metrics with AI and automation

Home Health and Hospice Provider, a home-based healthcare organization with nearly 6,000 employees across 200 locations in 30 states, was struggling to recruit nurses, therapists, and caregivers in an increasingly competitive market. To replace a fragmented stack of point solutions and improve candidate engagement, they turned to Sense HQ for a centralized healthcare talent engagement platform.

Sense HQ implemented AI- and automation-powered candidate journeys, messaging, chatbot support, QR-code-enabled job applications, and automated referrals integrated with Workday ATS. The results were dramatic: time to hire dropped 78% from 7 days to 1.5, candidate dropoff/declined offers decreased 23%, HR operations saved 18–20 hours per week, and the company saw over 6,100 conversations initiated, a 4.39-star average chatbot review, and significantly improved recruiter productivity.