Case Study: Carvana achieves faster, more scalable hiring with Sense

Carvana triples weekly starts with Sense

Carvana, a pioneer in online auto retail, needed to modernize its high-volume recruiting to prepare for rapid growth. Their challenge was to provide candidates with better self-service options and consistent communication while reducing the administrative burden on recruiters. To build a scalable process, they partnered with vendor Sense HQ to implement its automation and engagement platform.

Sense HQ implemented automated email and text campaigns, streamlined scheduling, and screening chatbots. This solution tripled weekly starts for a high-volume role and accelerated time-to-hire for another. Candidate experience improved with on-demand options and feedback from NPS surveys, freeing recruiters to focus on strategic work. Sense HQ helped Carvana achieve a more efficient, transparent, and candidate-friendly hiring process.

Carvana