Case Study: Ahold achieves collaborative HR problem-solving with Sendsteps

Ahold - Customer Case Study

The European HR managers for the supermarket chain Ahold needed to create ownership and find solutions for their key challenges during an annual meeting. To foster involvement and inspiration, they turned to Sendsteps to facilitate a collaborative process for determining the meeting's agenda and focus.

Sendsteps was used to collect and summarize input from morning discussion groups, which was then used to build the agenda for a plenary afternoon session. This approach allowed the entire group to work together on solutions from different angles. The result was high engagement, with managers reporting that it was easier to listen and respond in detail, and the audience confirmed that everything discussed was actually used to find effective solutions.

Ahold