Case Study: Pretty Frank grows sustainable candle sales with Sendle

Pretty Frank - Customer Case Study

Pretty Frank, a small Australian candlemaking business run by Leonie O'Brien, needed a simple and reliable shipping solution that aligned with its core values of sustainability and supporting local commerce. As a side hustle, the business required an efficient delivery service that could seamlessly integrate with its Shopify store and handle fluctuating order volumes, especially during peak seasons. The owner discovered Sendle shipping through small business networks.

Sendle provided a carbon-neutral shipping solution that integrated directly with Pretty Frank's Shopify store, making the process effortless. The reliable and consistent delivery service ensured that orders shipped from Sydney could reach customers in other cities like Melbourne within days. This efficient, eco-friendly solution supported the business's sustainable ethos and helped it manage a significant surge in sales during the COVID-19 pandemic, with one month's revenue matching its pre-Christmas peak.

Pretty Frank

Leonie O’Brien

Owner