Case Study: The Ladders achieves reliable, scalable delivery of 170M personalized emails/month with SendGrid

TheLadders Have Found that SendGrid “Just Works”

Ladders, a New York–based job site serving 7 million users and 86,000 employers, outgrew its in-house email system and found full-service marketing suites overly complex and insufficiently reliable. They needed a scalable, flexible email engine that could deliver highly personalized messages (by location, job title, salary, goals) to maintain high engagement and drive job-seeker activity.

Ladders adopted SendGrid as their delivery engine, sending over 170 million transactional and marketing emails per month using subusers, dedicated IPs, event webhooks, and a dedicated customer success manager. The move delivered easier integration, improved deliverability and engagement, measurable time and cost savings, and confidence that critical campaigns reach users—helping drive site traffic and revenue.

The Ladders

Paige Tintle

Marketing Manager