Case Study: Schomp Automotive Group improves telephony reliability and customer communications with Twilio

Schomp Automotive Group boosts call volume by 50% with Twilio

Schomp Automotive Group, a major automotive retailer, faced a critical challenge when a complete telephony outage threatened its business operations. They turned to Twilio SendGrid to implement a new cloud-based telephony solution to restore service and create a more scalable system.

Using Twilio's Elastic SIP Trunking and Programmable Messaging, Schomp implemented a new phone system in less than a day. The solution resulted in a 50% increase in call volume capacity, saved $4,000 per month, and enabled a fully remote sales process. Twilio provided the tools for Schomp to build a custom customer engagement platform that exceeds expectations.

Schomp Automotive Group