Case Study: Nudgespot achieves rapid integration and 99%+ email delivery with SendGrid

Powering Nudgespot’s Goal of Contextual Communication an Email at a Time

Nudgespot is a B2B customer-communication platform that helps businesses send contextual, one-to-one messages across onboarding, engagement, churn prevention, and loyalty via SMS, push, in-app messages and three types of email (triggered, transactional, and marketing). The company faced the common challenge of reliably reaching the right customer at the right time and needed strong deliverability, fast scaling and responsive support while operating with a small engineering team.

Nudgespot integrated SendGrid in a day, using its APIs and a dedicated account manager to offload email operations and ensure fast issue resolution. The partnership delivered sustained scale (email volume up 125.74% month-over-month) and high delivery rates (≈99% for triggered/transactional and 99.4% for marketing), while customers saw measurable impact—BlueStone doubled site conversions and lifted triggered email opens to 29.6% (versus 12.2% for marketing), and Zivame achieved a 24.8% open rate, 15.8% CTR and grew to over 1.7 million signups.

Nudgespot

Raveen Sastry

Co-Founder and CEO