Case Study: Morning Croissant achieves a 50% increase in bookings with SendGrid

Hospitality Marketplace MorningCroissant, Increases Bookings by 50% with SendGrid

MorningCroissant is a Paris-based marketplace for short-term rentals in France that connects travelers with local homeowners. The company relied on email to confirm bookings and communicate with hosts, but suffered about 30% delivery failures across ~20,000 monthly messages using its own servers and a free provider, leading to lost revenue and a poor customer experience.

MorningCroissant integrated SendGrid’s full-service email platform in just a few hours, gaining reliable delivery, message storage and detailed analytics. Delivery rates rose to about 98.6% for newsletters and 99.5% for transactional emails, bookings increased by 50%, and the team eliminated ongoing time and resource costs for email management.

Morning Croissant

Alix Taffle

Co-Founder