Case Study: Havenly boosts engagement and reduces unsubscribes with Twilio SendGrid

Havenly delivers inspirational content to engage and convert subscribers

Havenly, an interior design-focused company, wanted its email program to do more than promote services—it needed to inspire and engage subscribers with content that fit its brand. Using SendGrid’s email tools, Havenly created a new newsletter called Hideaway because no existing campaign matched the fresh, fun, blog-style experience they wanted.

SendGrid helped Havenly build Hideaway with email best practices, accessibility, and its template editor for quick edits. The result was stronger engagement: unsubscribe rates decreased, click-through rates increased, and open rates stayed steady, showing that SendGrid helped Havenly turn inspirational content into measurable email performance gains.

Havenly