Case Study: Ladders achieves reliable, scalable email delivery with Twilio SendGrid

Ladders - Customer Case Study

Ladders, a job site serving more than 7 million job seekers and 86,000 employers and recruiters, needed a scalable, flexible email platform to replace its costly in-house infrastructure and an overbuilt marketing suite. The company turned to SendGrid to support personalized, high-volume email delivery for users based on factors like location, job title, goals, and salary.

SendGrid implemented a robust email solution with APIs, webhooks, subusers, dedicated IPs, and technical account management to help Ladders improve deliverability and engagement. Ladders now sends more than 170 million transactional and marketing emails each month, with stronger reliability and inbox placement, helping drive site traffic, sales, and account upgrades.

Ladders

Paige Tintle

Marketing Manager