Case Study: THE DUKE Distillery streamlines order processing with Sendcloud

THE DUKE Distillery - Customer Case Study

THE DUKE Distillery, a German producer of handmade gin and vodka, needed a faster and more efficient way to handle the growing volume of online orders and shipping tasks. Before working with **Sendcloud**, its shipping team had to manually enter shipment details, which slowed down order processing and made operations difficult as the business expanded in Germany and across Europe.

By integrating **Sendcloud**’s shipping tool with its online shop, THE DUKE Distillery automated order import and carrier transmission, while also improving tracking communication for customers. The result was a much smoother shipping workflow: processes that previously took about an hour can now be completed in just a few minutes, significantly reducing both time and costs for **Sendcloud**’s customer.

THE DUKE Distillery

Maximilian Hermann

Project Manager