Case Study: SUITSUIT ships 30% more with the same staff using Sendcloud

SUITSUIT - Customer Case Study

SUITSUIT is an international luggage and travel accessories brand focused on female travel-savvy Millennials, operating in the Netherlands, Germany, Belgium, the Czech Republic, Asia, and the Middle East. As its online store grew, the company needed a more efficient, cost-effective way to handle shipping large parcels like suitcases and to better support its expanding e-commerce operations. Sendcloud helped address these logistical challenges with its shipping and order-processing platform.

By switching to Sendcloud, SUITSUIT streamlined its logistics by separating picking and packing from shipping, with Sendcloud handling the shipping side while its WMS and ERP systems communicated through a unique order identifier. The result was much greater efficiency, with SUITSUIT reporting that it can now ship 30% more with the same amount of staff. Sendcloud also improved scalability and reduced operational friction, though SUITSUIT noted that faster rollout of new carrier features and return options in more countries would make the process even better.

SUITSUIT

Jan Willem de Muinck Keizer

SUITSUIT