Case Study: KLEIR saves time on shipping with Sendcloud

KLEIR - Customer Case Study

KLEIR, an Antwerp-based clothing label founded by Nick and Mathias, sells sweaters, t-shirts, and beanies inspired by the city’s dialect and values. As their online store grew, they faced challenges around timely deliveries, delivering a smooth customer experience, managing stock from home, and handling shipping tasks efficiently. They turned to Sendcloud alongside Shopify to streamline fulfillment and keep their shipping process manageable.

With Sendcloud, KLEIR prints shipping labels directly and drops parcels at a nearby parcel shop, simplifying the workflow from order to shipment. The biggest result was speed: what used to take up to 12 minutes manually now takes less than 2 minutes with Sendcloud. According to KLEIR, Sendcloud also brought attractive rates, automatic invoicing, personalised Track & Trace emails, easier returns, and eliminated manual address writing.

KLEIR

Nick

Owner