Case Study: UR Digital achieves streamlined reporting and better client management with Semrush CRM

UR Digital modernizes reporting and client management processes, enhancing client relationships

UR Digital, an Australian SEO agency, struggled with time-consuming client reporting, disconnected team communication, and scattered client data across spreadsheets and folders. The company needed a single, modern CRM solution to track campaigns, manage workflows, and present results dynamically, and it chose Semrush CRM after an extensive trial.

Semrush implemented the Client Portal plus Projects, Tasks, and Docs to centralize reporting and collaboration. The results included automated report creation, fewer client update requests, better internal coordination, and a more account-based approach that improved client ROI. Semrush helped UR Digital save significant time and resources while giving clients real-time access to campaign data.

UR Digital

Pulkit Agrawal

Founder & Managing Director