Case Study: US-Based Diversified Energy Company achieves 60,000+ employee recognitions and 60% engagement with JobPts

Transforming Employees Into Everyday Heroes by Nurturing Employee Engagement

US-Based Diversified Energy Company, a large utility serving millions of customers and 10,000+ employees, needed a modern Rewards and Recognition platform to reinforce its service-excellence culture. The company faced low adoption of an existing recognition tool that lacked ease of use, mobile access, integration, and transparency, and sought a solution that would integrate with SAP SuccessFactors and inspire more frequent peer and leader recognition. JobPts (branded as Everyday Heroes) was chosen to address these challenges.

JobPts implemented Everyday Heroes as an intuitive, mobile-friendly Employee Recognition and Rewards platform integrated with the company’s SuccessFactors environment, requiring minimal training and strong leadership participation. The impact was rapid and measurable: recognitions jumped from ~1,000 per year to 1,300 in the first month, exceeded 20,000 in under five months and topped 60,000 in the first 12 months, with over 5,000 recognitions given monthly (~160–170/day), 1,500+ anniversary messages in five months, more than 65,000 recognitions/anniversaries in 13 months, and over 10,000 employees enrolled—contributing to a 60+% employee engagement metric and improved Gallup recognition. JobPts’ solution drove clear increases in usage, visibility, and organizational engagement.